1. Remain positive
The first thing to do is to take care of your mindset. It’s easy to become negative and downhearted with your situation, but that can be all consuming. Remaining positive will allow you to focus on your life and what you want to achieve. What you have to remember is that this wasn’t your fault. This wasn’t caused by you. So it’s worth remembering that. What you also have to accept is that you still have your life to live. Of course, we want justice for the mishaps made by other people, but that should be where it ends.
2. Discuss the issues with the medical professionals involved
The next thing to do is to discuss the issues with the medical professionals involved. This should be your first instance. This will allow you the chance to work through what happened and timeline the different events. It is the perfect time to challenge anything and ask what questions that have been playing on your mind. It would be handy to be armed with the questions you want to be answered and the talking points you want to raise. So you make the most of the time you have with them.
3. Know the complaints procedure
Each medical establishment will have their departments and complaints system. So find out how you can get your complaint across. That is if you weren’t satisfied with their initial meeting. You may find it easier to write it all down or discuss over the phone. Make sure you don’t let emotion take over and you remain calm while expressing your complaint. This will ensure that all the facts will be heard.
4. Explore the option of making a legal claim
If you haven’t been happy with how your complaint has been handled, then another option would be to explore making a claim. The most common types would be surgery failure, misdiagnosis, and IVC filter claims to name a few. This is where you can get the justice you deserve. It won’t be a quick and easy process, but you should have all the information you need to pursue a claim.
5. Know what it would take for you to feel happy to resolve the situation
Finally, the best thing to ask yourself is where will this end. You need to decide what you would be happy with as a good resolve for your complaint or claim. If you are happy with an apology then great. If you want some form of compensation, then work out what would be a good sum.
I hope that these tips will help you overcome any problems you may be facing.
Fantastic post and very useful. I believe that if one remains positive and calm one can go forward in the right direction 🙂